Pengurusan strategik di agensi pengurusan hal ehwal Islam: kajian kes di Lembaga Zakat Negeri Kedah

Strategic management in the Islamic affairs management agency: A case study at the Kedah State Zakat Institution

Authors

  • Zulkiple Abd. Ghani Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Bandar Baru Nilai, 71800 Nilai, Negeri Sembilan, Malaysia
  • Suhailiza Md. Hamdani Faculty of Leadership & Management, Universiti Sains Islam Malaysia, Bandar Baru Nilai, 71800 Nilai, Negeri Sembilan, Malaysia https://orcid.org/0000-0002-0586-2158
  • Khairunneezam Mohd. Noor Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Bandar Baru Nilai, 71800 Nilai, Negeri Sembilan, Malaysia https://orcid.org/0000-0003-1910-5147
  • Mohamad Khairi Mahyudin Faculty of Leadership and Management, Universiti Sains Islam Malaysia, Bandar Baru Nilai, 71800 Nilai, Negeri Sembilan, Malaysia https://orcid.org/0000-0002-3242-5316

DOI:

https://doi.org/10.33102/abqari.vol32no1.576

Keywords:

Pengurusan, Islam, Zakat

Abstract

Islamic affairs agencies in Malaysia play a crucial role in ensuring the preservation and development of religious aspects among the Muslim community. This study examines the strategic management practices at the Kedah State Zakat Institution (Lembaga Zakat Negeri Kedah, LZNK) as a tool for planning, implementing and monitoring organizational goals to establish itself as a competitive Islamic social financial institution. The research methodology involves document analysis, interviews with management and field observations to understand the processes of strategic planning, program implementation and evaluation of strategy effectiveness. The findings reveal that LZNK's clear strategic plan, effective use of communication and information technology and strong management commitment have driven significant organizational transformation. The consistent increase in zakat collection and distribution to beneficiaries over the years demonstrates the effectiveness of the strategies implemented. Furthermore, smart collaborations with various stakeholders have positioned LZNK on par with other zakat agencies in Malaysia. This study contributes to the literature on strategic management from an Islamic perspective by integrating Shariah principles such as syura (consultation), tauhid (faith in Allah), and amal jam’ie (collective effort) into management practices.

ABSTRAK

Agensi hal ehwal Islam di Malaysia mempunyai tanggungjawab besar untuk memastikan aspek kehidupan beragama di kalangan umat Islam terus terpelihara dan meningkat. Pengurusan strategik menjadi alat untuk merancang, melaksana dan memantau agar matlamat Lembaga Zakat Negeri Kedah untuk menjadi institusi kewangan sosial Islam yang mengangkat status sosio-ekonomi umat Islam tercapai. Kertas ini membincangkan bagaimana LZNK merancang pelan strategik yang menjadi panduan organisasi secara jelas, meningkatkan kapasiti struktur organisasi melalui penggunaan teknologi komunikasi dan maklumat, cabaran kepada pelaksanaan dan juga keazaman tinggi peringkat pengurusan untuk mengembeleng seluruh organisasi mencapai matlamat. Hasilnya, berlaku transformasi yang teratur di LZNK dengan peningkatan jumlah kutipan zakat yang memberansangkan dari setahun ke setahun serta agihan zakat kepada asnaf juga turut meningkat. Aspek R & D melalui kolaborasi pintar dengan pelbagai pihak telah berjaya meletakkan LZNK setanding dengan agensi zakat di negeri-negeri lain di Malaysia.

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References

Beekun, Rafik I, 2006. Strategic Planning and Implementation for Islamic Organizations. Washington: The International Institute of Islamic Thought

Fred, R. D., 1991. Strategic Management. USA: Maxwell Mac Millan International Editions

Muhamad Muhaimin Mohamad Zaki, Jasni Sulong dan Hafizah Ismail (2021), Penentuan Skim Agihan Zakat Pendidikan: Kajian di Lembaga Zakat Negeri Kedah, AZKA International Journal of Zakat & Social Finance, vol. 1, no.2 (Special issue 2021)

Syarifah Hayaati Syed Ismail, 2001. Perancangan Strategik Dalam Pentadbiran Islam: Satu Tinjauan Perbandingan, Jurnal Syariah, 9:1, hal. 47-56.

UndangUndang Negeri Kedah Darul Aman, Enakmen 23, Enakmen Lembaga Zakat Kedah Darul Aman 2015. Warta kerajaan

Zakaria Othman, Mohd Faizal Mustaffa, Hafizah Zainal, 2019.350 Tahun Sejarah Perundangan Zakat di Negeri Kedah. Alor Setar: Lembaga Zakat Negeri Kedah

Zakaria Othman, 2021. Temubual 6 April 2021 di Menara Zakat, Alor Setar.

Published

2025-05-30

How to Cite

[1]
Abd. Ghani, Z. et al. 2025. Pengurusan strategik di agensi pengurusan hal ehwal Islam: kajian kes di Lembaga Zakat Negeri Kedah: Strategic management in the Islamic affairs management agency: A case study at the Kedah State Zakat Institution. ‘Abqari Journal. 32, 1 (May 2025), 37–50. DOI:https://doi.org/10.33102/abqari.vol32no1.576.

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