USAGE AND SATISFACTION OF RELIGIOUS WEBSITES AMONG STUDENTS IN IIUM
DOI:
https://doi.org/10.33102/abqari.vol8no0.135Keywords:
awareness, religious websites, satisfaction, university students, Uses and Gratifications TheoryAbstract
Websites have been the source of information for most students in search of knowledge. The students of International Islamic University Malaysia (IIUM), especially, need to search for information from the Islamic websites in relation to their studies. As such, this study tries to assess the degree of religious website usage among students and their satisfaction in using them. The objectives of the study are (1) to determine the level of usage, awareness, perception, attitude and behavior of using the Islamic websites; (2) to assess the level of satisfaction in using the Islamic websites; and (3) to analyze the relationships between satisfaction and usage, awareness, perception, attitude and behavior in using the Islamic websites. The study uses a quantitative research design, employs the survey method and uses the questionnaire as the instrument for data collection. Results show that students use the general websites more often than the religious websites. The students are aware of the religious websites and have a positive perception and attitude towards the religious websites. They also use the religious websites for their own benefit and are satisfied with the religious websites presentation and content. Their satisfaction is positively correlated with awareness, perception, attitude and behavior in using the religious websites.
Keywords: awareness, religious websites, satisfaction, university students, Uses and Gratifications Theory.
Abstrak
Laman sesawang telah menjadi sumber maklumat bagi kebanyakan pelajar dalam mencari ilmu pengetahuan pada masa kini. Pelajar-pelajar Univesiti Islam Antarabangsa Malaysia (UIAM), terutamanya, perlu mencari maklumat daripada laman sesawang bercorak Islamik yang berkaitan dengan pengajian mereka. Oleh itu, kajian ini cuba untuk menilai aras penggunaan laman sesawang yang bercorak Islamik dalam kalangan pelajar-pelajarnya dan tahap kepuasan dalam menggunakan laman sesawang tersebut. Objektif kajian ini adalah (1) untuk mengenalpasti aras penggunaan, kesedaranm tanggangapan, sikap dan perlakuan pelajar menggunakan laman sesaang bercorak Islamik; (2) untuk menilai tahap kepuasan dalam menggunakan laman sesawang yang bercorak Islamik; dan (3) untuk menganalisis perkaitan antara kepuasan dengan penggunaan, kesedaran, tanggapan, sikap, dan perlakuan dalam menggunakan laman sesawang yang bercorak Islamik. Kajian ini menggunakan kajian kuantitatif dengan menggunakan kaedah tinjauan serta menggunakan borang soal selidik sebagai instrumen bagi pengumpulan data. Hasil kajian menunjukkan bahawa pelajar-pelajar lebih menggunakan laman sesawang yang umum berbanding dengan laman sesawang yang bercorak Islamik. Pelajar juga sedar kewujudan laman sesawang yang bercorak agama dan mereka mempunyai tanggapan dan sikap positif terhadap laman sesawang tersebut. Mereka juga turut menggunakan laman sesawang bercorak agama demi kebaikan mereka sendiri dan mereka berpuas hati dengan persembahan dan isi kandungan laman sesawang yang bercorak agama. Tahap kepuasan mereka adalah positif dengan kesedaran, tanggapan, sikap dan perlakuan menggunakan laman sesawang bercorak agama.
Kata kunci: kesedaran, laman sesawang yang bercorak Islamik, kepuasan, pelajar university, Teori Penggunaan dan Pemuasan Kehendak.
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