THE IMPACT OF SMARTPHONES ON WORK PRODUCTIVITY AS PERCEIVED BY EMPLOYEES AT A GOVERNMENT DEPARTMENT IN SALALAH, OMAN
Persepsi Kakitangan Jabatan Kerajaan di Salalah, Oman Mengenai Kesan Telefon Pintar ke atas Produktiviti Kerja
DOI:
https://doi.org/10.33102/abqari.vol12no1.73Keywords:
work productivity, impacts of smartphones, autonomyAbstract
This paper elaborates the study on the impact of smartphones in a public department in Salalah, Oman. It highlights how the smartphone technology which came into existence nearly ten years ago has caused drastic changes in the field of communication. Smartphones have been developing rapidly and are increasingly integrated in people’s lives. The impacts of smartphone usage in the workplace may be positive or negative which may influence work productivity in any organization. In this article, the impacts of smartphones on employees work performance were identified and the mechanism of dealing with these impacts are described in order to help, develop and increase their productivity or work performance.
Keywords: work productivity, impacts of smartphones, autonomy.
Abstrak
Artikel ini menerangkan mengenai impak telefon pintar dalam jabatan kerajaan di wilayah Salalah, Oman. Penekanan diberikan kepada bagaimana telefon pintar yang mula berada di pasaran hampir 10 tahun lalu telah mengakibatkan perubahan drastik dalam dunia komunikasi. Telefon pintar telah membangun secara pantas dan sangat berkait rapat dengan kehidupan seharian manusia. Terdapat kesan positif dan negatif penggunaan telefon pintar di tempat kerja antaranya pengaruh ke atas produktiviti kerja dalam sesebuah organisasi. Dalam artikel ini, kesan telefon pintar ke atas prestasi pekerja telah dikenal pasti dan mekanisma bagi menghadapi kesan-kesan yang dikenal pasti telah diterangkan bagi tujuan membantu, membangun dan menambah produktiviti atau prestasi kerja.
Kata kunci: produktiviti kerja, kesan-kesan telefon pintar, autonomi.
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